a)starting from ax2+bx+c=0, divide through by a, x2+(b/a)x+c/a=0, complete the square (x+(b/2a))2-(b/2a)2 +c/a=0, expand (x+(b/2a))2-(b2/4a2)+c/a=0, Combine fractions and rearrange,(x+(b/2a))2=(b2-4ac)/4a2, square root both sides, x+b/2a=±√(b2-4ac)/2a, minus b/2a from both sides and obtain quadratic formula of x=(-b±√(b2-4ac))/2a.
b)3x2 + 7x -2= 9, to use quadratic formula, equation must equal 0, 3x2 + 7x -11=0 , x=(-7±√(72-43-11))/2*3 =1.08 or -3.41 (3s.f.)